FAQ

How to Order

  • Browse products using categories at the top of the website or using the search option.
  • Specify quantity, then click 'order'. Fabrics can be ordered in any amount over 50cm. So for 50cm, enter 0.5, for 75cm enter 0.75.
  • You can either continue shopping, or proceed to checkout.
  • Fill in your details.
  • Pay for your order using PayPal or bank deposit. If selecting bank deposit, payment must be made within 48 hours or your order will be cancelled.
  • Your order will be shipping within 48 hours, or the next business day if it is a public holiday or weekend.

 Secure Payment

  • All payments are processed by PayPal. PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). 

 Do I Need a PayPal Account?

  • No, you do not need a PayPal account to purchase from Bella's Patchwork. If you have an account you can log in, otherwise fill in your details and your payment will be processed.

Sale Items

  • Most of the fabrics available in the sale section are end of bolts. In the case that we do not have the full amount that you have ordered, we will send you what we have, and refund the difference.

Pre-Orders

  • Payment can be made in full via the website, or you can contact us to arrange a layby which will be managed via PayPal.
  • Items listed as pre-order will be shipped as soon as they arrive.

Pricing Errors

  • If there is an error in the price of a product, we reserve the right to cancel the order and refund payment.

Minimum Cut

  • All fabrics have a minimum cut requirement of 50cm. You can order any amount over this. We reserve the right to reject any order which does not adhere to this minimum.

Precut flash sale

  • Sale ends midnight Saturday 16 November
  • Does not include pre-orders